1 Our Commitment to Responsible Gaming
At bajicar, responsible gaming is not a legal checkbox — it is a core part of how we operate. We believe that gambling should always be an enjoyable form of entertainment, never a source of financial stress or personal harm. Every feature on the bajicar platform, from cricket betting and slots to live casino games, is designed with player welfare in mind.
bajicar actively monitors player activity to identify patterns associated with problem gambling. Our systems flag unusual deposit frequency, extended session lengths, and rapid loss progression. When these patterns are detected, our support team may reach out proactively — not to restrict your freedom, but to ensure you are aware of the tools available to help you stay in control.
We are equally committed to protecting the wider community. bajicar does not accept players under the age of 18, does not market to vulnerable individuals, and does not use predatory promotional tactics designed to exploit players during periods of loss.
2 18+ Age Restriction
bajicar strictly enforces an 18+ age policy across all games, betting markets, and promotional offers. Gambling is an adult activity, and participation by anyone under the age of 18 is absolutely prohibited on the bajicar platform. This rule applies to all players in Bangladesh and is non-negotiable regardless of payment method or game type.
Age Verification Process
All new bajicar accounts are subject to mandatory Know Your Customer (KYC) age verification. During this process, players are required to submit a valid government-issued photo ID — such as a Bangladesh National Identity Card (NID), passport, or driving licence — confirming that the account holder is 18 years of age or older. Accounts that fail to complete age verification within the stipulated timeframe will be suspended until verification is successfully completed.
Protecting Minors
We strongly encourage all adult players who share a device or household with minors to use parental control software to restrict access to gambling websites. Free parental control tools are available from leading internet service providers and device manufacturers. Keep your bajicar login credentials private at all times to prevent underage access to your account.
3 Deposit Limits
Setting a deposit limit is one of the most effective ways to keep your gambling within a budget you are comfortable with. bajicar allows every registered player to set a hard cap on how much money they can deposit into their account over a defined time period.
Deposit limits can be configured in your account settings under the "Responsible Gaming" tab. Available limit intervals are daily (resets at midnight BST), weekly (resets Monday 00:00 BST), and monthly (resets on the first of each calendar month). Limits apply to all payment methods including bKash, Nagad, Rocket, Upay, and bank transfers.
How to Set Your Deposit Limit
- Log in to your bajicar account and navigate to "Account Settings".
- Select the "Responsible Gaming" tab from the left-hand menu.
- Click "Deposit Limits" and choose your preferred time interval (daily / weekly / monthly).
- Enter the maximum amount in BDT (e.g., ৳5,000 per day) and click "Save Limit".
- Your new limit takes effect immediately. A confirmation is sent to your registered email address.
- To decrease a limit, the change applies instantly. To increase a limit, a mandatory 7-day review period applies before the new higher limit is activated.
4 Time-Out & Cooling-Off Periods
Sometimes you simply need a break. bajicar's time-out feature lets you pause your account for a short period without permanently closing it. During a time-out, you cannot log in, place bets, make deposits, or receive promotional communications from bajicar.
Available time-out durations are: 24 hours, 48 hours, 7 days, and 30 days. Once a time-out is activated, it cannot be reversed early — the account remains locked until the chosen period expires. This deliberate design prevents impulsive decisions from undermining the break.
When to Use a Time-Out
A time-out is appropriate when you feel you are spending more time or money on gambling than you intended, when gambling is causing stress rather than entertainment, when you want to take stock of your activity without permanently closing your account, or when you simply need a few days away from the platform for personal reasons.
To activate a time-out, navigate to Account Settings → Responsible Gaming → Time-Out and select your preferred duration. The lock takes effect within minutes. Contact [email protected] if you need assistance activating this feature.
5 Self-Exclusion
Self-exclusion is the strongest player protection tool available on bajicar. When you self-exclude, your account is fully suspended — you cannot log in, place bets, or make deposits for the duration of the exclusion period. All pending withdrawal requests are processed during the exclusion period so that your funds remain accessible.
Self-Exclusion Periods
bajicar offers the following self-exclusion durations: 30 days, 3 months, 6 months, 12 months, and permanent self-exclusion. We strongly recommend choosing a period that genuinely reflects the level of support you need. If you choose permanent self-exclusion, your account will be closed and you will not be able to re-register on bajicar.
How to Self-Exclude
- Go to Account Settings → Responsible Gaming → Self-Exclusion.
- Select your preferred exclusion duration from the dropdown menu.
- Confirm your decision by entering your account password and clicking "Confirm Self-Exclusion".
- Your account is locked immediately. A confirmation email is sent to your registered address.
- Alternatively, email [email protected] with the subject "Self-Exclusion Request" and our team will action it within one hour.
6 Warning Signs of Problem Gambling
Problem gambling can affect anyone, regardless of income, age, or background. The earlier it is recognised, the easier it is to address. Below are common warning signs that gambling may be becoming a problem. Be honest with yourself — this list is not a judgement, it is a tool.
Spending more money on gambling than you originally planned or can afford to lose.
Chasing losses — placing bigger bets to try to win back money you have lost.
Borrowing money from family, friends, or loan providers to fund gambling.
Gambling interfering with work, study, or daily responsibilities.
Feeling anxious, irritable, or restless when not gambling, or when trying to stop.
Hiding your gambling activity from family members or close friends.
Using gambling as a way to escape stress, depression, or personal problems.
Repeatedly trying to cut back or stop gambling but finding it difficult or impossible.
Neglecting meals, sleep, or personal health in order to keep gambling.
Feeling that gambling has taken priority over relationships, hobbies, or other activities you once enjoyed.
If you recognise three or more of these signs in your own behaviour, we strongly encourage you to use bajicar's self-exclusion or time-out features, or to reach out to a professional support service. Acknowledging the issue is the most important step.
7 Support Resources
bajicar does not operate in isolation. We recognise that professional counselling and peer support play a vital role in helping individuals who are struggling with problem gambling. Below are types of support that players in Bangladesh and internationally can access.
Types of Help Available
- Confidential counselling: Trained counsellors who specialise in gambling-related issues can help you understand the root causes of problem gambling and develop healthier coping strategies. Sessions are available by phone, video call, or in person.
- Peer support groups: Sharing experiences with others who have faced similar challenges can be a powerful source of motivation and accountability. Local support groups operate across Dhaka, Chittagong, Sylhet, Rajshahi, and Khulna.
- Online self-help tools: Structured self-assessment questionnaires, budgeting worksheets, and guided journalling tools are available from international responsible gambling organisations and can be used privately at home.
- Family support: Problem gambling affects not just the individual but also those close to them. Support services for family members of problem gamblers are available and can be accessed independently of the gambler themselves.
- Financial guidance: If gambling has led to debt, non-profit financial counselling services can help you create a realistic repayment plan without judgement.
To find support services in your area, search for "gambling helpline Bangladesh" or speak to a trusted healthcare professional. bajicar's support team can also point you toward appropriate resources — simply email [email protected] and we will respond with relevant information.
8 Contact bajicar Support
If you have concerns about your gambling, want to activate a responsible gaming tool, or simply need to talk to someone, bajicar's support team is available around the clock. All responsible gaming enquiries are treated as high priority and handled with strict confidentiality.
Live Chat
Available 24/7 directly from your account dashboard. Fastest response channel.
Email Support
[email protected] — Response within 1 hour for responsible gaming requests. Available 08:00–00:00 BST.
Self-Exclusion
Email with subject "Self-Exclusion Request" — actioned within 60 minutes, day or night.
Deposit Limit
Set or reduce limits instantly from Account Settings → Responsible Gaming. No approval needed.
Need Help Right Now?
Our responsible gaming team is available 24 hours a day, 7 days a week. Send us an email with the subject line "Responsible Gaming Help" and a team member will respond within one hour.
[email protected]All responsible gaming requests are handled in strict confidence. Your privacy is protected in accordance with our Privacy Policy.